iWIN :: Supply Chain Management and Provisioning


Equipping your mobile connected workforce with the enterprise wireless data and voice tools best suited to their position in the company poses challenges for the most mature IT organizations.  With the myriad of devices, services, software and accessories, their rate of change, as well as the diverse set of personal preferences, IT administrators are often left in a no win situation.  Integrated Mobile solves this problem with iWIN.   iWIN simplifies the process of equipping your mobile employees with the services, software and devices that match their business needs by providing a single portal consisting of a standardized catalog for all your wireless carriers.

We can provide assistance in defining the types of services and devices for the different classifications of your mobile workers based on their functions and creating the policies that govern the standard offerings.

iWIN Streamlines the Procurement Process and Delivers the Industry’s Most Mature and Flexible Supply Chain Solution for Equipping Mobile Workers.  This is the first step in the mobile lifecycle and the basis for mature managed mobility. Features include:

Supply Chain Automation
  • Ariba/eProcurement Integration
  • Automated Approval Workflow
  • Automated Catalog Management With Device, Service and
  • Accessory Compatibility
  • Support of Business Rules
  • Comprehensive Transaction Reporting
  • Payment Card Industry Certified to Ensure Secure Transactions
  • Supports Corporate Billed and Individual Billed Transactions
  • Automated Policy Compliance
  • Automated Shipment Tracking and Order Status Reporting
  • Device Rental Options
  • Technology Refresh Options

Provisioning & Fulfillment Management
  • Custom Kitting of Devices, Accessories and Collateral
  • Logistics Management
  • Software Provisioning
  • Device and Software Testing
  • Provisioning & Fulfillment SLAs
 
Unparalleled Customer Support
  • Dedicated Account Manager
  • 24/7 Bilingual Technical, Administrative and Order Support
  • Complete Visibility into Trouble Tickets
  • Customer Care SLAs